MakePlanEasier Terms and Conditions Policy
These terms and conditions outline the rules and regulations for the use of Planatomy’s Website.
1. General rules
Access and use of MakePlanEasier shop and planatomy.com (below referred to as “MakePlanEasier” or “Website” or “Shop”) are subject to the following Terms and Conditions. If you access “MakePlanEasier”/ place an online order, you agree to be bound by these terms and conditions.
References in these Terms and Conditions to “MakePlanEasier”, “we” and “Website” are to AVAVA Tomasz Szajniuk
(VAT Reg no: PL7511716884) legislated by Polish law.
We are registered business in Poland, however the applicable laws of the consumer’s country of origin will be complied and the consumer is protected by these laws.
AVAVA Tomasz Szajniuk
74-505 Mieszkowice, Zachodniopomorskie
1.2 Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
2. Placing the order on the Website
We sell products via the online shop planatomy.com.
Product prices come into effect once the product is ordered. All prices presented in the shop include VAT.
Prices may change and offers may be withdrawn at any time.
2.2 Order confirmation
After placing an order in the shop, a customer will receive an e-mail containing all information concerning the order (number of ordered items, total value of the products, etc.). This e-mail is considered as a confirmation of a sale agreement between customer and the shop according to the order description and the terms and conditions of the website.
The products become the property of the buyer at the moment of making the payment. Until that time the goods remain the property of the online shop.
2.3 Payment & Delivery
Customers can pay by selecting one of the following form of payment:
- Credit Card (via Google Pay)
All orders will be processed and dispatched within seven business days after the payment is confirmed.
Delivery service is provided by FedEx. Delivery is free for orders over 49 USD.
The time of the delivery depends on the location of the delivery address. Estimated shipping time is 2-5 working days.
2.4. Discount and promotion codes
We may offer promotional discounts, with or without a promotion code. Coupon codes cannot be added to an order after the order is confirmed. Coupons are only valid during specific days or for single purchases only. Coupons cannot be exchanged for cash, and there is no interest rate. You will not be reimbursed for the coupons, if you return the goods partially or completely. We do not take responsibility for promotion codes or promotions published on external websites.
The customer has the right to make a complaint regarding products purchased in the shop only when handled in a timely manner and according to the law and our terms and conditions.
All complaints can be filed through returning the product, including a written description of the problem to the following address: MakePlanEasier, AVAVA Tomasz Szajniuk, 74-505 Mieszkowice, Poniatowskiego 9.
We will consider your complaint within 14 days from the date of filing the complaint.
We accept returns. You have 90 calendar days to return an item from the date you received it.
Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:
- Custom or personalized orders
- Digital downloads
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Address for returns
53-010 Rzemieślnicza 8
The applicable court of law for the settlement of a potential dispute would be the local court of law for the headquarters of MakePlanEasier.
5. Order reviews
The customer can provide feedback through a web form, which will be sent to him/her after delivery of the product, via e-mail to the customer’s e-mail address provided in the order. The web form is sent only to customers to whom the product has been delivered, and MakePlanEasier has received information about this fact from the carrier responsible for the delivery.
In order to receive an email with an invitation to give feedback on a product, the customer must consent to receive the form by ticking the appropriate option when placing an order. Giving consent is voluntary, as is giving an opinion using the form sent to the customer.
In order to maintain the impartiality of the feedback process, the form is sent by an external company: Customer Reviews LTD, based at: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom.
6. Final notes
6.1 Contacting us
AVAVA Tomasz Szajniuk
ul. Poniatowskiego 9
6.2 Changes to these terms & conditions
This document was last modified: 19.05.2022